December 23, 2024
Welcome home Pop!!
This year we have closed yet another chapter in our lives at the Riddle house. My dad went home to be with his Lord in June after an extended illness. Life will never be the same but we are comforted in knowing where he is spending eternity. Thank you for all the prayers, phone calls, and support during his passing. He will be missed every day. Please continue to pray for my mom and her own health.
Now it is time to spend more time with my family, yet be more efficent in our work to have that time. We really appreciate your understanding when you are in our home for tax services that we care for our special needs child in the office. Selena is growing up on us and we are going to try to use her more in the office this tax season. She needs the socialization of working with the public and the responsibility of a job. Lord willing she should pass her driving test and be able to run all my errands. She will be assisting you with drop offs and pick ups this year, as well as the self-check in kiosk..
Yes, this year there will be a kiosk in the waiting room where Selena will help you become familiar with your portal logins and teaching you how to scan your tax documents for upload. Our office is moving to a paperless, self-service portal for security and data protection. It has been 5 years now, that we have been both paper and using the paperless portal system since 2020 with COVID. However, there are still many of you that have refused to take advantage of the portal. This year we will be completely paperless and you will be required to use the portal. You will need to book your appointments online in the portal this year. Don't worry we will help you... You should arrive 15 minutes early to complete your checkin, update, and document scanning before taking your seat if you have not already complete your checklist. Sorry, as much as I enjoy visiting with you, I will no longer be scanning your documents or updating your information at my desk while we talk. Your effort to learn the portal system with the required law changes to our office management and to continue working around our ever changing schedules makes you so very special to us as friends and clients.
We are looking forward to a great tax season and new adventures. Thank you again and may God bless your family and your business in 2025!!